Get in touch
If you run into a bug, have a question, or want to suggest a feature, reach out by email. We typically respond within a day or two.
support@kat.bio
Common questions
- Train times look wrong. Rush Hour uses official timetable data from Mumbai's suburban railways. If a scheduled time seems off, it may reflect a recent timetable change we haven't picked up yet. Let us know and we'll investigate.
- Location sharing isn't working. Make sure you've granted location permissions in your device settings. Rush Hour needs "Always" or "While Using" access depending on whether you want background sharing.
- The app shows no departures. Check your internet connection. If you're online and still seeing nothing, the backend may be temporarily unavailable. Try again in a few minutes.
Report a bug
When reporting a bug, it helps to include your device model, OS version, and steps to reproduce the issue. Screenshots are welcome.
Open an issue on GitHub